What is working, and why?

What is working, and why?

Rather counter-intuitively, the ability to fix a situation like this successfully does not begin with an understanding of what went wrong. Rather, it begins a long time before that fateful phone call. It begins with a firm grasp of why things went right in the first place.

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Alex Jenkins is a technical specialist in the ruminant team at Chemuniqué and holds a master's degree in animal science from the University of KwaZulu-Natal.

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