Customer satisfaction survey

We at Chemuniqué are passionate about people, personal relationships, about the animals we work with, and great science. As a valued customer of the Chemuniqué services, we aim to provide you with a consistently excellent level of service throughout the year. That is why we want to know how satisfied you are with the service you receive from us every day.

We realise how precious your time is. That’s why we made sure this survey will only take a quick two minutes. Your answers will remain confidential and we will use the responses to improve our services to you in the future

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Totally dissatisfiedDissatisfiedNeutralSatisfiedTotally satisfied
Prompt and efficient assistance with problem-solving around enzyme inclusion and performance.
Excellent response time to queries.
Promptness and professionalism of telephone correspondence.
Promptness and professionalism of written correspondence.
Maintenance of a consistent 14-day turnaround time for enzyme analysis results.
Overall performance.